Your Trusted Partner
In Stress-Free Technology
Let our experts solve your computer or device issues in a flash!
why Choose helpme tech Pro?
We Know How To Troubleshoot Any Problem
Personalized Solutions
At HelpMe Tech Pro we provide tailored solutions for a range of issues, including slow computer fix, virus removal, and seamless device setup for seniors.
Convenient On-Site & Remote Support
Enjoy hassle-free computing with our on-site or remote tech support. No need to visit a repair shop - our friendly technicians come to you or connect to your computer, diagnosing and resolving issues on the spot.
Expert Technicians
Our skilled technicians specialize in comprehensive computer troubleshooting. With years of experience we understand the unique challenges technology can bring and our techs know how to help you.
Transparent Pricing
Experience peace of mind with our transparent pricing structure. Know the cost upfront and avoid surprise fees for our computer maintenance services. We charge a flat fee for both our remote or on-site support. If we cannot solve the problem you don't have to pay us anything.
services
We Cover a Wide Range of Problems
PC Tune-Up
Speed up your computer and boost performance.
Virus and Malware Removal
Ensure your devices are secure and protected.
Network Setup
Seamless connectivity for all your devices and computers.
Data Backup and Recovery
Safeguard your important files and memories
Book Now
Ready to Experience Stress-Free Computing?
Schedule your appointment now and let HelpMe Tech Pro take the hassle out of your technology!
Schedule a remote or on-site appointment today and experience the peace of mind when your computer is running smoothly
Pricing
Remote Support
$69
/ per device
On-site Support
$119
/ per device
SWFL On-site Support Area: Ft Myers, Lehigh Acres
testimonials
Check what our clients say about us
HelpMe Tech Pro saved the day! My computer was painfully slow, and I was on the verge of replacing it. Their expert technicians conducted a thorough PC tune-up and now it's running like new. The convenience of having them do this from the Internet made the entire experience stress-free. I highly recommend their services!
Susan M.
As a senior struggling with technology, I was excited to find HelpMe Tech Pro. They set up my new devices, ensured everything worked well, fixed my printer, and patiently answered all my questions. Their remote service was great for me, and now I feel confident navigating the digital world. Thank you, HelpMe Tech Pro
Richard H.
Dealing with a virus on my computer was a nightmare until I contacted HelpMe Tech Pro. Their team swiftly removed that virus, explained preventive measures, and even performed a backup to protect my important files. I appreciate their professionalism and efficiency. HelpMe Tech Pro is my go-to for all tech issues!
Emily T.
FAQ
If we are unable to solve the problem, we will refund your money. We don't want you to pay if we can't help you.
Unfortunately no. We only fix software related problems, or setup of your computer or device to work properly. When your computer or device won't work because it was damaged due to a drop, electrical damage or similar, we cannot help in those cases.
Not at all. It is very simple, as we just have to provide a code to you and open an app on your computer. Windows and Mac users use different methods, but it takes just a few clicks.
We can help. Some problems require on-site service as we need to manage the device in person. For those cases, we can only solve the problem when we come to you. Check the service area map to see if we can come to you.
We can help remove the virus to get your computer back to working normally again, but if a virus was able to corrupt your data or photos in a way that is not recoverable, in those cases we unfortunately cannot help restore your data.
Yes, you can. Just book an appointment and give us all the details about the issue so we can help. Also confirm with the person that is receiving the service.
We need at least 24 hours before making any appointment. Also, it depends on our availability any day you want.
Yes, you need to be available. But only to allow us to connect to your computer. After we are connected, you don't need to be waiting for us, unless we have any connection problems that you need to help us re-connect to your computer again.